Services
Yes, we have a fantastic selection of electrical and measurement test equipment, but equipment is only equipment. If that’s all you need,
we’re glad to oblige, but we are a service business that provides a commodity, not the other way around.
When you call us you will experience:
PROTEC Above and Beyond Service ®
- Personal Service – When you call us you will talk to a person – and that person will be friendly and knowledgeable.
- Flexibility – same day shipping. If it’s an emergency ask about same-day delivery
- Availability – Expand your business based upon your skill set, not your equipment list
- Fair Pricing (daily rate structure combined with two-day rental credit ensures you only pay for what you use)
- Calibration Coordination
Exceeding your expectations with every order means we don’t have a one-size-fits all service proposition. We’ve learned that it’s most important that we spend the time to talk to you, understand your business needs, and create your plan. Not just our plan.
PROTEC Prime Service ®
Protec Prime Services may be the right choice for you if you find value in more than excellent service and equipment at a great price. If you frequently rent, lease,
buy, or calibrate equipment, then Prime Service can help you take your business performance to the next level.
Once we understand one another, a service level agreement may be created that defines what you can expect every day we work together.
Protec’s team is dedicated to exceeding your expectations, and here’s how we can do it with a dedicated Service Level Agreement where you
define the standard:
- Dedicated account management
- Priority equipment reservations
- Streamlined administration (purchase order limitations, customized invoicing schedules, payment terms)
- Volume based pricing
- Management Information regarding equipment utilization, calibration, and a variety of other items
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